Terms & Conditions of Use

www.lensfour.com is an online retail store designed to provide a convenient, safe and inexpensive way to purchase contact lenses 24 hours, 7 days a week.

Every time you use this web site and or purchase goods from this site, you agree to be bound by the terms and conditions set forth herein.  If you do not accept these terms and conditions, you must refrain from using this web site.  We may make changes to the site and to the terms and conditions, and/or policies governing the use of the site at any time. Please review the site and these terms periodically for any updates or changes. Your continued use of the site shall be deemed to be your acceptance of these changes.

Governing Law

By using this website and ordering lenses, you agree that the governing law for this contract shall be the law of Hong Kong.


Valid Prescription Required

In Hong Kong, the law requires that you have a valid prescription from a Registered Optometrist or eye care provider. By placing your order of contact lenses with us, you certify that you have a valid prescription from a Registered Optometrist or eye care provider. You further certify that this prescription and any information you submit to us matches the prescription given by your Optometrist or eye care provider and is valid within the time period specified by your Optometrist or eye care provider. You also consent to our contacting your Optometrist or eye care provider, if necessary, to verify your prescription or any other necessary information. We disclaim all liability arising from your failure to provide us with correct and accurate information concerning the valid prescription you received from your Optometrist or eye care provider. We will not be responsible for any error in your prescription.

Medical Disclaimer

The General information on this web site is provided to our customers,  for the sole purpose of facilitating the supply of contact lenses in accordance with the prescription(s) provided by their Optometrist or eye care provider. It does not contain information or advice on eye care or eye diseases. Please consult your Optometrist or eye care provider if you required information concerning eye care or eye diseases.

When you purchase contact lenses from us, you acknowledge that you are fully aware that wearing contact lenses carries certain risks and that you fully understand the correct method of caring for your lenses. www.lensfour.com and any associated companies bear no responsibility for complications arising from the use of any contact lenses purchased from our website in a manner inconsistent with the manufacturer’s instructions or the intended use of the product. www.lensfour.com and any associated companies also bear no responsibility for any damage or injury causally connected with the improper or negligent use of the products sold on its website.

Your Conduct and Obligations

All information provided by you, the customer, to us on our web site must be correct, current and complete. Should we have reasonable grounds to suspect that any information provided by you is untrue, not current or incomplete, we reserve all our rights.

We cannot be held responsible for errors derived from incorrect, incomplete or non-current information submitted by you. It is your responsibility to make sure the information is correct and updated.

You agree to use the site only for lawful purposes and your access is not illegal and prohibited by laws in your country.

You also acknowledge that you will take your own precautions when accessing our site to ensure that you do not expose your computer to the risk of viruses or other malicious software that may damage your computer. You agree to indemnify us and hold us harmless for any damage or loss which arises in connection with your use of this website.

Limitation of Liability

While all reasonable precautions have been taken on our part to ensure that the information provided in this site is accurate and complete, we cannot warrant the accuracy or completeness of this information nor can we accept any responsibility for loss or damage suffered from the reliance of this information.

You acknowledge and agree that by accessing and continuing to use this site, you assume full responsibility for all risk associated with it. Under no circumstances shall we be held liable for any direct or indirect damages or losses of any nature arising from accessing this website.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby expressly excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:

if the breach relates to goods,

  1. the replacement of the goods or the supply of equivalent goods,
  2. the repair of such goods,
  3. the payment of the cost of replacing the goods or of acquiring equivalent goods or
  4. the payment of the cost of having the goods repaired; and

if the breach relates to services,

  1. the supplying of the services again or
  2. the payment of the cost of having the services supplied again.

Except in relation to liability for personal injury (including sickness or death), and except as otherwise stipulated in these terms and conditions, we will not accept liability to you in respect of any loss or damage (including indirect, special, or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied in fulfilment of an order placed on this web site or in respect of any failure or omission on our part to comply with our obligations as set out in these terms and conditions.

Copyrights and Trademarks

Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. You may not in any form or by any means:

  • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
  • commercialise any information, products or services obtained from any part of this website;

without our written permission.

(ALL TRADEMARKS) are trademarks belonging to us. You may not use any of our trademarks without our written consent.